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Retail and Hospitality

Whether you're aiming to thrive in bustling retail environments or excel in the hospitality sector, our courses are your gateway to mastering the art of customer satisfaction and operational excellence."

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Retail & hospitality

Certificates

Advance your career with our comprehensive Retail & Hospitality Industry Courses. Our retail training and hospitality training equip you with the essential skills for excellence in customer service and management.

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Level 1 Food Safety - Retail

Food Handlers and employers are legally obligated to oversee Food Safety, especially for those selling non-immediate consumption items. This Level 1 training is tailored for non-senior staff, covering food preparation, handling, storage, and hygiene standards.

£20

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Licensed Premises Staff Training

Licensed Premises Staff Training online course outlines the responsibilities involved in alcohol retailing, including drinking guidelines and how to avoid and reduce conflict.

£15

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Customer Service

This Online Customer Service E-Learning course is aimed at employees in customer-facing roles or customer account holders, helping to improve their existing and providing new skills.

£19

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Level 2 Food Safety - Retail

Our Level 2 course covers legal obligations, best practices in food safety, temperature control, storage, preparation, personal hygiene, and premises cleaning. This course is designed for retailers that sell food that is not necessarily consumed straight away.

£20

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Alcohol Personal Licence Holder

This certificate can be used as part of your application to become a personal licence holder. It covers key licensing laws and explores the four main licence types, applications, conditions, representations, and reviews.

£94

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